Shipping Policy

At Neha's, we strive to ensure a seamless shopping experience for our customers. This Shipping Policy outlines our procedures regarding the shipment of orders placed on our website.

Processing Time

  • Orders are typically processed and dispatched within 1-2 business days after payment confirmation, unless otherwise specified.

Shipping Methods

  • We offer various shipping methods to cater to different delivery needs, including standard shipping and expedited shipping. The available shipping options will be displayed during the checkout process.

Shipping Rates

  • Shipping rates are calculated based on the destination, weight, and dimensions of the package. Customers can view the shipping charges for their order during the checkout process before making payment.

Delivery Time

  • Delivery times vary depending on the shipping method selected and the destination of the package. Standard shipping usually takes 3-5 business days for domestic orders within Pakistan. International orders may take longer to arrive, depending on the destination country and customs clearance procedures.
  • Expedited shipping options are available for customers who require faster delivery. Delivery times for expedited shipping will be provided during the checkout process.

Order Tracking

  • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.

Shipping Restrictions

  • Please note that certain products may be subject to shipping restrictions due to size, weight, or destination limitations. We reserve the right to cancel orders for items that cannot be shipped to the specified address.

International Shipping

  • We offer international shipping to select countries. International customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. Please be aware of your country's import regulations before placing an order.

Incomplete or Incorrect Address

  • It is the customer's responsibility to provide accurate and complete shipping information at the time of checkout. Neha's is not liable for any delays or delivery issues caused by incomplete or incorrect address details provided by the customer.

Shipping Partners

  • We partner with reputable shipping carriers to ensure reliable and timely delivery of orders. Our shipping partners may vary depending on the destination and shipping method selected.